OPD Online uses the State of Ohio's MyOhio.gov application for account management services. All password resets and security recover options can be set up within the MyOhio.gov portal.
Your State of Ohio account password will expire every two months and need to be reset through MyOhio.gov. Users will receive and email notification when their password is about to expire and OPD Online will notify the user when they try to sign in with an expired password. To change your password, click on the person icon in the top right of MyOhio and click "Change Password".
All users are required to set up a security option for password recovery within MyOhio. To set up password recovery options, click on the person icon on the top right and click "Update Security Options". This area will provide three options for password recovery. If a password is ever forgoten, click the "Forgot Password" option on the login page to go through the recovery options.
OPD Online staff is unable to reset passwords for State of Ohio accounts. For this reason, we ask that OPD Online users set up self recovery options within MyOhio. If login issues persist, contact the State of Ohio Customer Service Center at 614-644-6625.