About OPD Online

OPD Online is a web-based application designed to provide public defenders throughout the State of Ohio with one unified system to manage contacts, cases, calendars, documents, and billing. The core of OPD Online is a shared contact database of every person involved in the criminal justice and juvenile justice system, so that every piece of information put into the system is connected to the network of people the system impacts. Offices can create cases related to those contacts to track and organize the work they do for their clients. Then, users can relate documents, notes, billing information, and events and to-do lists to each case, providing a way to track all activity related to that case in one easy-to-use system.
Because OPD Online is a web-based application, a user can access the system from a laptop or tablet from any location with an internet connection. Whether in court, visiting a client in jail, or just making some quick case notes while traveling, attorneys can be mobile and still have real-time access to their case files and calendar. The system will reduce the need for an attorney to carry bulky paper client files, large documents, and paper calendars everywhere they go. With real-time access, any information changed in a user's home office will be accessible within seconds of the change. OPD Online also provides tracking, reporting, mail merging, and other tools needed for daily office functions.
On top of providing critical case-management tools to those who represent poor Ohioans, OPD Online will also provide state-wide data about what is happening in indigent defense. This will allow us to get a big-picture view we've never had before, and in the long run, OPD Online will eliminate the need for public defender offices to send monthly case reports back to our office.
In short, OPD Online will help people advocate for Ohio's most vulnerable citizens, streamline the work in offices already struggling to keep up with caseloads, and give OPD the data we need to advocate all over the state for better funding and organization of the indigent-defense system.

Frequently Asked Questions

▼   What's going on with OPD Online right now?

OPD Online is currently in the final stages of development. While we finalize the application, we're focusing on deploying the system to our own branch offices. Once we've finished the core application and tested it in our own offices, we'll offer the application to county public defender offices. While we roll out to larger indigent-defense offices, we'll be re-vamping our billing and reimbursement system to tie into OPD Online. Once that's done, we will deploy the application to appointed counsel and to other parties involved in processing appointment bills. This is a very big goal, and we're taking it one step at a time. Keep your eyes on this space to watch for news about OPD Online's development and deployment.

▼   How does my office get access to OPD Online?

Because OPD Online is still in development, we are not currently deploying the system to new offices. However, once the system is finished, we intend to roll the system out to every office and every attorney working in Ohio's indigent defense system. If you have any questions about our long-term deployment goals, please contact the OPD Online team at OPDOnline@opd.ohio.gov.

OPD Online Helpdesk Support

The Office of the Ohio Public Defender has a dedicated staff ready to assist all users regarding login/password issues, application issues/questions, and reporting bugs or issues with the application. Based on which office you work for, the help desk process can differ slightly, so make sure you read the appropriate section of our help desk materials when contacting our help desk team.

OPD Online Portal

The OPD Online Training Portal is a comprehensive guide and reference tool for OPD Online users. The portal consists of a complete training curriculum for users who are just getting started with OPD Online, and for users who want more in-depth explanations of all of the features OPD Online has to offer. The portal is organized into topics and subsections to arm users with the knowledge and skills they need to successfully navigate OPD Online.

As OPD Online is deployed to new offices, our team makes the training portal available to new users. If you have questions about the portal, or if you need to access it and have not received the information you need to do so, contact us.